Terms

Last updated: July 12, 2026

ScamReflex helps you build a reflex for spotting scams. These terms explain the agreement between you and us when you use ScamReflex. We keep them plain, because you deserve to understand what you are agreeing to.

Who we are

ScamReflex is a trading name of Roman Voloboev, operating as a self-employed person (autónomo) registered in Spain under identification number (NIE) Z2459759Y. When these terms say "we" or "us", they mean that business. You can reach us at [email protected].

What ScamReflex is

ScamReflex is a fraud-awareness service. It sends you realistic practice scams so you can learn to recognize the real thing. It teaches a reflex through practice.

ScamReflex helps reduce your risk. It cannot promise that you will never fall for a real scam. No service can. You are always responsible for your own decisions with your real money and your real accounts.

Who can use ScamReflex

ScamReflex is a service for adults. By creating an account you confirm that you are an adult and that the name, phone number, and email address you give us are your own and are correct.

Your account

You are responsible for keeping access to your account safe. One account is for one person. Please do not share your sign-in access with anyone else. If you think someone else has reached your account, write to us at [email protected].

What we send you: practice scams

This is the heart of ScamReflex, so we say it plainly.

• We send you practice scams by email and by text. They are made to look and feel like real scams so that practising on them builds a real reflex.
• A practice scam may use urgency or pressure, such as a warning, a deadline, or an "act now" message. Real scams do this, so we practise with it too.
• Every practice scam tells you it is from ScamReflex. You never have to discover it. The message says so, the practice page says so, and the point where you would act says so.
• The practice-scam pages are safe. Nothing you type into one is ever saved or sent. They only look real so that you can practise.

Practice scams and your wellbeing

Because practice scams are made to feel real, one can feel urgent or stressful for a moment. That feeling is part of the lesson, and it passes. But your comfort comes first.

• You never have to finish a practice scam. You can stop at any moment and simply close it.
• If a practice scam ever upsets you or you would like a gentler pace, write to us at [email protected] and we will help. You can also stop practice scams entirely at any time (see "Stopping" below).
• ScamReflex is not medical or mental-health advice, and it is not a substitute for care from a professional. If you feel unwell, please speak to someone you trust or a health professional.

What we ask of you

ScamReflex only works if the practice stays safe for everyone. When you use it, please:

• Use the practice scams and practice pages only for your own learning.
• Do not forward practice-scam messages or links to people who are not ScamReflex members, since a message that is safe for you in practice could confuse or worry someone who did not sign up.
• Do not try to break, overload, copy, or misuse the service or its pages.

Stopping

You can stop receiving practice scams at any time. Open your Account page and choose Unsubscribe. You keep your account and your history, and we simply stop sending you new practice scams.

If you want your account closed entirely, write to us at [email protected] and we will close it. Our Privacy Policy explains the small record we keep afterward to keep the service safe and honest.

We may also pause or close an account if it is misused or if we need to for the safety of the service.

Your plan and payment

ScamReflex has both free places and paid plans. Whether you pay depends on how you joined, and many members never pay us anything.

• If you joined on a free place, such as one of our early free accounts or an account we invited you to, you use ScamReflex at no cost for as long as that free place lasts.
• If someone else covers your ScamReflex, such as a family member, a company, or a program that signed you up, you do not pay us. Their arrangement covers you.
• Otherwise, ScamReflex is a paid plan. We always show you the price and what it includes, and you agree to it, before any payment is taken.

We will never charge you by surprise. If a free place or an outside arrangement ever comes to an end, we will tell you before anything changes, and you can decide then whether to continue on a paid plan.

Refunds

If you are on a paid plan and you change your mind, you can ask for a full refund within 14 days of your payment. Write to us at [email protected] and we will return your payment to the card you used. The money usually reaches your account within up to ten working days. After 14 days we can no longer offer a refund, but you can stop your practice scams at any time (see Stopping), and you keep your account and your history.

Your right to cancel

You have the right to cancel this agreement within 14 days without giving any reason. The cancellation period expires 14 days after the day you signed up for your paid plan.

To cancel, tell us your decision by a clear statement, for example an email to [email protected]. You may use the form below, but you do not have to.

To meet the deadline, it is enough to send your message before the 14 days are up.

What happens when you cancel

If you cancel, we will refund all payments we received from you, without undue delay and no later than 14 days after you tell us. We will use the same payment method you used, and the refund costs you nothing.

Model cancellation form

To ScamReflex, [email protected]: I give notice that I cancel my paid plan for the ScamReflex service. Signed up on: ___ Name: ___ Email on the account: ___ Date: ___

Our content

The ScamReflex service, its lessons, its wording, its practice scams, and its design belong to us. You may use them for your own learning while you have an account. Please do not copy or reuse them for other purposes without our permission.

No guarantee, and limits on our responsibility

We work hard to make ScamReflex helpful and safe, but we provide it as it is. We do not promise that it will be free of every fault or that it will prevent every real scam.

As far as the law allows, we are not responsible for indirect or unexpected losses that follow from using ScamReflex. Nothing in these terms limits any right you have under the consumer law that applies to you, which continues to apply.

Changes to these terms

We may update these terms from time to time. The current version is always the one shown here, with the date it took effect at the top of the page. If we make an important change, we will let you know by email. If you keep using ScamReflex after a change, that means you accept the updated terms.

The law that applies

These terms are governed by the law of Spain, where ScamReflex operates. Wherever you live, you keep any rights the law of your own country gives you that cannot be signed away, and nothing here is meant to take those rights from you.

Questions

Write to us at [email protected]. For security matters, [email protected].